Frequently Asked Questions
Are the crates refundable?
Unfortunately, Raider Crates are nonrefundable. Raider Crate is the student fundraising arm of the Seneca Valley Foundation, a non-profit dedicated to encouraging excellence and innovation in the Seneca Valley Schools. If the contents of a particular Raider Crate don't meet your needs, you're still helping to support all of the great work the Seneca Valley Foundation achieves.
What is a Raider Crate worth?
While an exact price can't be put on the valuable experience our crate brings you, we place a high priority on ensuring the collective value of the contents is worth more than the $20 cost of the crate!
What is the benefit of ordering a Raider Crate versus buying SV merchandise?
Since we get great deals buying in bulk, any SV Gear you get in a Raider Crate will be an unbeatable value! Plus, you'll sometimes receive exclusive, custom order gear that you won't be able to buy anywhere else!
When are they available for order?
The best way to ensure you don't miss a crate is to subscribe. Sometimes we can provide a better value to the customer by producing a few more boxes than we have subscribers. When this happens, we'll post to Instagram and send an email blast to announce when orders are open, but you'd better act fast before they're gone! Be among the first to know when sales go live by following our Instagram (@raidercrate) or sign up for our emails.
How often will a Crate be released?
Five Raider Crates will be released throughout the school year. Part of the excitement of being a Raider Crate subscriber is the surprise on Drop Day, so we while it's a secret when each crate will drop, you can expect your first Raider Crate to arrive in late October.
When and how will they be delivered?
Each Raider Crate is delivered on mystery Drop Days throughout the year. Raider Crates are delivered to first period classes and during lunch periods.
What if I am absent on Drop Day?
If you are not in school on a Drop Day, no worries! We will recollect your crate from your first period teacher and keep it safe in our storage room. We will then send you more information on how you can retrieve your crate upon returning to school!
What are you doing to keep us safe during COVID-19?
We recognize that the current pandemic is a concern for our customers and employees. That is why we are taking every precautions we can and following CDC Guidelines in order to keep everyone safe. Some examples of these precautions include, but are not limited to: masks for all employees at all times and limitations on the number of employees involved in the packing/assembling process of our Crates.
What is in a Raider Crate?
In a Raider Crate you will find student essentials, exclusive local experiences, and other merchandise such as clothing, food, and other fun items to bring joy to your day.